Shipping

Shipping

At the time of your checkout you will be asked to select a Post & Packaging relevant to the value of your purchase.

Post & Packaging Rates:

Shipping: 1-6 plants.   Post, Packaging & Handling = $8.50

Shipping: 7 or more plants to a NON Rural Address.   Post, Packaging & Handling = $13.50

Shipping: 7 or more plants to a RURAL DELVERY Address.    Post, Packaging & Handling = $16.50

Shipping: 1-3 Gardening Tools.  Post, Packaging & Handling = $8.50

Seeds Only Order.   Post, Packaging & Handling = $4.00

Over $200 Order    Post, Packaging & Handling = FREE

International Orders  are charged at International Airmail rates, a minimum of $20 plus $5 per item thereafter.  Plants & Seeds cannot  be exported from New Zealand.

 

Delivery Times   I will endeavour to have your order to you as soon as humanly possible.  Mostly orders are dispatched within the next couple of working day from here, all going to plan - but sometimes this just can't happen.  Weather and seasonal demands are usually the only delays and I hope to have allowed for this in the maximum time frames given. 

New Zealand customers should have their orders received within a maximum of 15 working days and outside of New Zealand within 21 working days.  If for some reason I am unable to deliver within these time frames then I will let you know.  If you require your order delivered by a certain date then please email me to make sure I can do this for you.  ruth@ashtonglen.co.nz

Packaging of Plants

Your plants are not sent in pots; but bundled in newspaper & plastic and then packaged to freight. It is difficult to freight plants and I have used this method for the last 24 years. I found sending the pants in boxes wasn't that sucessful for me - plants tipped out of their pots and the box was open to the elements and unfortunately theft. My freighting method is not perfect and the plants will arrive a little bruised, but it is the better option for me and where I live. I am able to use NZ Post and your plants are delivered right to your door and not a courier depot miles from where you live – you will appreciate this point if you are rural. NZ Post is the fastest service available from here.   I get the odd complaint, nothing is perfect but on the whole 99% of gardeners are happy. So if you are ordering from me then please note the shipping method; this then will help you be prepared too to plant your plants as soon as possible on arrival.